Monthly Archives: April 2009

My Story Part 3: How Sony responded

Posted on April 14, 2009 by admin

Silly me . . . I thought Sony might actually want to help resolve my hardware problems. Instead, Sony told me, not once but twice, to send my PC back to their offices in the UK for attention. On each … Continue reading →

Posted in Customer Experience, Poor Customer Experience, Poor Technical Support | Tagged , , , , , | 7 Comments